Frequently Asked Questions

Utility Pipe Supply understands that contractors need quick, clear answers to keep projects moving. This FAQ section provides responses to the most common questions about our products, certifications, ordering process, and nationwide delivery. Whether you’re preparing for a new installation or need replacement materials fast, these FAQs are designed to guide you.

What types of products do you offer?

We supply a complete range of underground utility products, including HDPE Conduit, Fiber Optic Conduit, Innerduct (PVC Conduit), Couplers, Handholes, Manholes, and more. Our full inventory is designed to support contractors with certified, project-ready materials for reliable installations.

How can I get a quote for a project?

Quotes can be requested directly through our website on the Get A Quote page. Simply provide your project details, and our team will prepare a customized estimate to match your needs.

Do you provide product certifications?

Yes, all of our products come with the proper certifications to meet industry requirements. You can view details on our Certifications page or request documentation when placing your order.

Can I track my order online?

Absolutely. Orders can be tracked through the Order Tracking page on our website. This allows you to monitor your shipment’s status and estimated delivery time in real-time.

What payment methods do you accept?

We accept a variety of payment methods to make purchasing easy and convenient. For full details, visit our Payment Options section or contact our sales team directly.

Do you offer credit and terms payment?

Yes, credit and payment terms are available once a credit application and reference checks are completed. Approved accounts benefit from flexible payment arrangements tailored for contractors.

Do you offer credit applications for businesses?

Yes, we provide credit applications to qualified businesses. You can complete the process online through the Credit Application page to get started.

How can I contact customer service?

Our customer service team is available by phone, email, or through the contact form on our Contact Us page. Whether you need help with an order or product information, we’re here to assist.

What are your delivery options and times?

Delivery options and times vary depending on the products ordered and your project location. For detailed information, check our Delivery Information page or contact our logistics team.

Do you provide installation services?

We do not directly provide installation services, but we work closely with contractors nationwide. If needed, we can recommend trusted partners in your area to complete the installation.

Can I create an account on your website?

Yes, you can create an account by visiting the My Account page. Having an account makes it easier to place orders, track shipments, and manage your information securely.